Contact

How Can We Help Today?

Whether you have questions about cold plunges, saunas, or red light therapy panels, we are happy to assist.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@healthsolutionsrecovery.com
Response within 24 hours
Phone
(561) 526-3842
Monday to Friday, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How will I know when my order ships?

Once your cold plunge, sauna, or red light therapy panel ships, you will receive an email with tracking information. You can use that link to follow your delivery status in real time.

What is your return policy?

We offer 30-Day Returns on our products. If something is not the right fit for your wellness space, please refer to our Return Policy page for complete details on eligibility and next steps.

Can I exchange my product for a different model?

Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Contact us with your order number and the model you are interested in, and we will walk you through the process.

What size sauna or cold plunge should I choose?

The right size depends on your available space and intended use. Our product pages include detailed dimensions, seating capacity, and installation footprint so you can measure your patio, garage, or indoor area before ordering.

Do your red light therapy panels require any special setup?

Our red light therapy panels are designed for straightforward customer setup. Each unit ships with mounting hardware and clear instructions so you can have your panel ready for use in your home wellness space.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Cold Plunge Question
Sauna Inquiry
Red Light Therapy Panel
Order Status or Shipping
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our support team responds to every inquiry within one business day so you are never left waiting.

Secure and Private

Your personal information and payment details are protected through industry-standard encryption at every step.

Premium Wellness Products

Owned and operated by Health Solutions Recovery, we curate cold plunges, saunas, and red light therapy panels built for lasting performance.

30-Day Returns

If a product is not the right fit for your wellness space, our return policy gives you peace of mind.